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- FAQ -
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1. Q: What if I get the Deck Grip Mat with bad issues?
A: Please do send the photo of bad sheets to us, we provide the free replaced one to you if the problem is on our side.
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2. Q: How to apply the SUP Deck Pad?
A: Our sheets is with strong branded adhesive, just peel and stick, and make sure the area is clean before application.
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3. Q: How to clean the EVA Anti Slip Mat after getting dirty?
A: Our sheets is easy to clean with water.
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4. Q: What tools do I need to cut the SUP Board Deck Grip?
A: A shark knife and a straight ruler. (Please be careful when using the knife.)
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5. Q: Do you support customized colors?
A: Yes, you can either tell us the pantone color number or send the colors samples to us, then we can match for you.
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6. Q: What is the using life of Kiteboard Deck Pad?
A: 5-7 years in outdoor using. Even longer if stored inside.
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7. Q: Is it your material UV resistant, and salt water proof?
A: Yes, our EVA foam material is marine grade, so it is UV resistant and salt water proof.
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8. Q: Is the adhesive you offer permanent?
A: None of the adhesive in this world is permanent.
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9. Q: What can I do if the edging is slightly up?
A: Use some strong glue like yellow glue on that edging area to glue it.
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10. Q: How can I get the samples?
A: We have small samples like 15cm x 15cm for free, only we will need to charge the shipping cost.
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11. Q: How do you pack the Stand Up Paddleboard Deck Pad?
A: If shipment by express, then we will pack in rolled.
If shipment by air / sea, then we will pack in flat.
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